Danish Speaking Customer Service Role
Danish-speaking Customer Service Representatives to join international teams supporting well-known global brands across industries like e-commerce, tech support, fintech, gaming, and travel. This is an excellent opportunity to start or grow your career in customer service while living and working in Greece. No previous experience is required, as full training is provided.
Role Overview
As a Danish Customer Service Representative, you will support customers through voice, non-voice, or backend channels, depending on the project. You will handle customer inquiries, provide accurate information, and ensure a positive customer experience. You will work in a supportive, multicultural environment that values teamwork, communication, and personal growth.
Key Responsibilities
- Handle customer inquiries via phone, email, chat, or backend systems, depending on the role
- Provide clear, professional, and friendly support in Danish
- Resolve customer issues efficiently while following company guidelines
- Accurately document customer interactions and outcomes
- Collaborate with team members and supervisors to improve service quality
- Meet quality and performance standards set by the project
- Maintain a customer-focused and solution-oriented approach at all times
Qualifications
- Native-level or C1 Danish language skills
- English level B2 or higher
- No previous customer service experience required
- Strong communication and problem-solving skills
- Ability to work in a fast-paced, team-oriented environment
- Basic computer skills and willingness to learn new systems
- Professional attitude with a customer-first mindset
What We Offer
- Salary range of €1,300 to €1,500 gross per month, depending on the role
- Full-time fixed-term contract
- On-site, hybrid, or fully remote roles available within Greece
- Fully paid training from day one
- Full relocation package, including flight to Greece, airport taxi pickup, and hotel accommodation for 2 weeks
- Private health insurance provided by the employer
- Friendly, international work environment with long-term career opportunities
Locations
Athens and Thessaloniki, with flexibility depending on the project and work model.
How to Apply
If you are fluent in Danish and seeking a new professional experience in Greece, please submit your CV. Our recruitment team will be in touch to guide you through the next steps.